Privacy policy

Privacy Policy

This Privacy Policy describes how Yolara (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://yolaraco.com/ (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Shipping & Delivery Information

Order Processing Time: 1–2 business days (Monday to Friday)
Estimated Shipping Time: 5–15 business days (Monday to Friday)
Estimated Total Delivery Time: 15–20 business days (Monday to Friday)
Free Shipping: Available on all orders within the world

Delivery timelines are estimates and may vary due to factors outside our control (for example: carrier delays, customs processing, holidays, or weather events).

1. How We Use Your Information

When you make a purchase from our store, we collect personal information necessary to complete the transaction, such as your name, billing address, shipping address, email address, and order details. We use this information strictly for order processing, delivery, customer support, fraud prevention, and record-keeping.

When you browse our website, we may collect certain technical information automatically, including your IP address, browser type, device identifiers, and operating system, to help us understand how visitors use our Site and to improve performance and functionality.

With your consent (where required), we may also use your email address to send updates about our store, new products, promotions, or important notices. You can opt out at any time.

2. Consent

How is consent given?

By providing personal information to complete a transaction, place an order, verify payment details, arrange delivery, create an account, or request a return, you consent to the collection and use of that information for those purposes.

If we ask for your personal information for a secondary purpose (such as marketing), we will request your express consent where required by applicable law.

How to withdraw consent

You may withdraw your consent for certain uses of your personal information at any time by contacting us at SUPPORT@YOLARACO.COM. Please note that withdrawing consent may limit our ability to provide certain services (for example, order updates).

3. Disclosure of Information

We may disclose your personal information:

  • when required to do so by law, regulation, subpoena, court order, or other legal process; or

  • to enforce our Terms of Service or protect our rights, property, and safety, as well as the rights, property, and safety of others.

4. E-commerce Platform

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell products and services. Your data is stored through Shopify’s systems, databases, and applications and is protected by security controls and firewalls.

Payments

If you choose a direct payment method, payment information is processed by Shopify (and/or its payment partners) in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete your purchase and then deleted or anonymized according to applicable requirements and platform practices.

For more information, please review Shopify’s Terms of Service and Privacy Policy.

5. Third-Party Services

Third-party service providers used by our store may collect, use, and share your information only to the extent necessary to perform the services they provide to us (for example: payment processing, shipping logistics, analytics, customer support, and marketing tools).

These providers have their own privacy policies, and we recommend reviewing them to understand how your personal information is handled. Some providers may be located in different jurisdictions, meaning your data may be subject to the laws of other countries.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

Analytics

We may use analytics tools (such as Google Analytics) to understand how users interact with our Site and to improve our services.

6. Data Security

We take reasonable and industry-standard measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Sensitive information (such as payment details) is encrypted using SSL (Secure Socket Layer) technology and stored using strong encryption methods. While no system is completely secure, we follow PCI-DSS requirements and widely accepted security standards where applicable.

7. Cookies

We use cookies and similar technologies to operate and improve our Site, remember preferences, analyze traffic, and enhance user experience.

You can manage or disable cookies through your browser settings. Disabling cookies may affect Site functionality. You may also manage cookie preferences through our cookie consent banner (where available).

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon publication on this page. If we make material changes, we will post an updated version on the Site.

If our business is acquired or merged with another company, your personal information may be transferred as part of that transaction to ensure continuity of service.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: SUPPORT@YOLARACO.COM
Website: https://yolaraco.com/